Terms & Conditions

By using The Lovely Soap Co. website or placing an order through our website, you agree to the following terms.

Products

Our products are handmade in small batches. As a result, minor variations in colour, texture, scent, or appearance may occur.

We make every effort to ensure that product descriptions, photographs, prices, and other information on our website are accurate. However, slight differences between photographs and the actual product may occur.

Pricing

All prices are displayed in Canadian dollars unless otherwise stated.

We reserve the right to correct pricing, product descriptions, or other errors on our website.

Applicable taxes and shipping charges will be shown during checkout.

Orders

When you place an order, you are submitting a request to purchase the products in your cart.

An order confirmation will be sent to the email address provided at checkout.

If there is a problem with an order, including an obvious pricing or inventory error, we will contact you as soon as reasonably possible.

Availability

Because our products are handmade in small batches, some products may occasionally be unavailable.

If we cannot fulfill an item in your order, we will contact you regarding the available options.

Shipping & Delivery

Shipping rates, free-shipping eligibility, processing times, and local-delivery information are described in our Shipping, Delivery & Returns Policy.

Returns & Refunds

Returns, refunds, and store credit are handled according to our Shipping, Delivery & Returns Policy.

Product Use & Safety

Please read product labels and directions before use.

If you have allergies or sensitivities, review the ingredients before using a product.

Discontinue use if irritation occurs.

For products intended for pets, follow the product directions carefully and contact a veterinarian if you have concerns about your pet's reaction to a product.

Intellectual Property

The content on this website, including photographs, logos, product descriptions, written content, and branding, belongs to The Lovely Soap Co. or is used with permission.

Please do not copy, reproduce, or use our content without permission.

Changes to These Terms

We may update these Terms & Conditions from time to time. The current version will be posted on this website.

Contact

The Lovely Soap Co.
Email: thelovelysoapcompany@gmail.com